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Welcome to the Western Washington University on-line application process. Before you begin, please print out the job announcement; you may need to refer to it while completing the application.

Academic Support Coordinator
About the Position: This is a part-time, permanent position.  The primary purpose of the Academic Support Coordinator is to facilitate academic advising, academic intervention, cultural/social integration, and outreach to traditionally underrepresented and non-traditional students. This position is responsible for providing academic support to help students transition to Western, meet their goals, overcome personal challenges and achieve academic success.
About the College/Department: Student Outreach Services supports Western’s mission to bring together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities, and encourages applications from diverse candidates.
Position Responsibilities:
  • Provide support to students in the areas of academic advising, mentoring, the development of individualized educational plans, registration assistance, class selection, and major/career selection
  • Help students navigate university policies and procedures, solve problems and develop critical thinking and independent learning skills
  • Assist with the implementation of the First-Alert program (students on warning, probation, or continuing probation)
  • Track academic progress of assigned students and coordinate activities and programs that enhance student success
  • Participate and advise new students attending Summerstart and Transitions orientation advising sessions
  • Make appropriate referrals to students in need of additional resources both on and off campus
  • Assess/evaluate current activities/programs in the Student Outreach Services department and research best practices in the field of retention, particularly first-generation and low-income populations
  • Some evening and weekend work required
Required Qualifications:
  • Master’s or other advanced degree (completed by time of employment)
  • Demonstrated experience in higher education including minimum of one year experience in academic advising, tutoring, mentoring or related experience
  • Demonstrated experience planning and coordinating student support services and programs
  • Demonstrated experience in supporting diverse, traditionally underrepresented and/or underserved first-generation, low-socioeconomic and non-traditional student populations
  • Effective written, verbal and interpersonal communication skills
  • Demonstrated ability to work positively and effectively as a contributing member of an administrative team in a fast-paced, high-stress university/college system
  • Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, word processing
  • High degree of professionalism
  • Demonstrated ability to handle multiple projects and responsibilities simultaneously, including managing time well and under pressure to meet deadlines
  • Ability to handle highly sensitive information/materials in a confidential manner
Preferred Qualifications:
  • Advanced degree in Student Affairs Administration, Counseling, Education or a related field
  • Experience working effectively with diverse groups of people at all levels of an organization in a variety of settings
  • Experience with Banner, Bi-Query, or similar database and reporting applications
Academic Emphasis: N/A
Job Location: Western Washington University, Bellingham, WA
Salary: Commensurate with experience and qualifications; this is a part-time position with full benefits 
Bargaining Union: Not applicable
Application Instructions and Requested Documents: Please log in below and submit your application via WWU's Electronic Application System for Employment (EASE). Note: You will need to be using Internet Explorer to fully utilize our online application system.

Submit a cover letter explaining how you meet the required and preferred qualifications, a resume and the names and contact information for 3 professional references. You may cut and paste or upload your resume and cover letter as noted on the EASE application. 
Other Information: Follow Western Employment on Facebook and WWUEmployment on Twitter
Job Posted: 6/26/2013
Closing Date Notes: Application review begins July 22, 2013; position is open until filled
Recruitment #: 130355
Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU's Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); eoo@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

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